4 Tips to Creating an Employee Monitoring Program
- Be Upfront. Don’t hide the fact that there are cameras in the workplace, that computers are monitored, or that phone calls are recorded. Explain how the monitoring protects employees and helps you help them do their work. Honest employees won’t be concerned, and the dishonest ones may be discouraged and look for work elsewhere, which is what you want.
- Show Employees How Video Surveillance Works for Them. Share what you discover from analyzing the video. Use it for employee training. Ask employees to review videos for process improvement.
- Limit Use. That means keeping surveillance out of places where employees can expect some privacy, such as a break room.
It’s your business. You have the right to protect it. You also have the right to record what happens on your premises, within certain legal and ethical boundaries. The majority of businesses now monitor their employees in some way. With a few simple precautions, workers can safeguard their personal privacy on the job. And employers can better protect their businesses and the people who work there.