Surveillance: A Key Investment for Profitable Grocery Stores.
Grocery Outlet is the nation’s largest extreme value grocery retailer—helping customers save money is what they do best. Annual sales for Grocery Outlet have been climbing—and one way this company supports its independent operators is through an investment in video surveillance to protect assets, boost safety as well as to provide accident and incident verification and more.
Store Protection from the Preferred Supplier of Video Surveillance to Grocery Outlet.
Before the doors ever opened at the new Grocery Outlet store in Madras, OR, Rhonda and Lambert Bourgo received advice from their operator peers at the Oregon City store to install a CameraScan video surveillance system like the one they have in place. CameraScan is the preferred supplier of video surveillance to Grocery Outlet, installing systems at 166 stores (and counting) on the West Coast during this time of rapid Grocery Outlet expansion.
Small Businesses Reap Big Benefits from Surveillance.
At CameraScan, we believe an operator’s video surveillance solution directly contributes to business profitability. Because every Grocery Outlet operator is running a small, local business in its community, surveillance is a tool for decreasing incidents that can be a financial catastrophe for small businesses (retailers typically lose $32 billion annually to shoplifting and employee theft, with grocers losing the highest percentage to shrink).
Crystal-Clear HD Video Documents Operations and Events with Precision.
Within one month of the April 15th Grand Opening, Rhonda and Lambert had five incidents at their store.
“The police were able to identify the perpetrators in each incident using the video from the CameraScan surveillance system. The high-definition cameras and video are very clear, we can see a lot!” said Lambert.
And while identifying shoplifters and decreasing shrink are important for the Bourgo’s, surveillance can also help grocers:
- See business 24/7 from anywhere, anytime.
- Reduce worker comp claims.
- Decrease insurance costs by documenting fraudulent claims.
- Monitor monetary transaction.
- Streamline customer service.
- Create a “culture of safety and security”.
25+ Years of Experience Leads to Expert Recommendations.
CameraScan’s long history in the grocery sector means we know the key areas to protect—but we also take the time to walk a location to provide additional insight into areas of concern that are unique to the operation.
After walking the store with Don, the installation technician, Rhonda and Lambert realized that there were blind spots not covered by the standard configuration.
“Our store is a little different in its layout so we needed more vision. Don’s idea to add cameras was great,” said Rhonda
Lambert added, “We wanted good visibility onto the sales floor as well as the back dock and outdoor storage area.”
Invest Confidently with Support and Service Just a Call or Click Away.
The CameraScan support and service team (available Monday – Friday from 8-5pm) has been happy to work with the Bourgo’s to adjust a few of the cameras after the Grand Opening to course correct after the doors of the store opened and then provide additional training on remote viewing and more. All our systems come with a warranty and customer satisfaction is guaranteed.
“Many new customers quickly identify additional areas they want coverage for once they start using the systems (and understanding where there are concerns and opportunities) and we are happy to go back over there to help!” says Rob Salopek, owner of CameraScan.
The CameraScan team wishes Rhonda and Lambert warm wishes as new members of the Grocery Outlet team and we are privileged to do business with them.
Whether you currently use video surveillance or this is the first time you’ve heard of us, it would be a privilege to discuss how we can make your operations safer and more profitable. Contact us at 1.800.444.1002 or at firstname.lastname@example.org. We can talk about your goals and schedule a free onsite security evaluation to walk your location and provide a proposal with recommendations specific to your needs.